Wholesale policy

Welcome to Night Zone Wholesale. These Wholesale Terms & Conditions apply to all approved wholesale trade accounts. By applying for a wholesale account or placing an order through the Night Zone Wholesale Portal, you agree to be bound by the following terms and conditions.

1. Wholesale Trade Accounts

Wholesale pricing is available exclusively to approved trade customers.

Night Zone reserves the right to approve, decline, suspend or terminate any wholesale account at its sole discretion.

Trade customers are responsible for ensuring that all account information remains accurate and up to date.

2. Minimum Order Requirement

A minimum spend of £100 and a minimum order quantity of five (5) items apply to wholesale purchases.

Customers may mix and match any products across the entire Night Zone website to meet this requirement.

For example:

• 2 Fitted Sheets
• 1 Duvet Cover Set
• 1 Pillow
• 1 Mattress Protector

This combination satisfies the five-item minimum quantity. The total order must also meet the £100 minimum spend.

Unless otherwise stated, there is no minimum quantity per individual product.

3. Wholesale Pricing

Approved trade customers receive access to exclusive wholesale pricing.

All wholesale prices displayed on the Night Zone website are exclusive of VAT unless otherwise stated. VAT will be calculated and added at checkout where applicable.

Wholesale pricing is confidential and must not be shared with third parties.

Night Zone reserves the right to amend wholesale pricing at any time without prior notice.

4. Payment

Payment must be made in full at the time of placing an order unless alternative payment terms have been agreed in writing.

Orders will not be processed until payment has been successfully received.

Night Zone reserves the right to cancel any unpaid order.

5. VAT

Night Zone is VAT registered in the United Kingdom.

VAT is charged in accordance with current UK legislation.

A VAT invoice will be issued for every completed wholesale order.

6. Order Acceptance

All orders are subject to stock availability.

Submission of an order does not constitute acceptance by Night Zone.

Night Zone reserves the right to refuse, cancel or amend any order due to pricing errors, stock discrepancies, suspected fraud or any other operational reason.

Where an item is unavailable, customers will be contacted regarding a suitable alternative or refund.

7. Delivery

Orders are dispatched from our UK warehouse using our selected courier partners.

Delivery times provided are estimates only and are not guaranteed.

Risk in the goods transfers to the customer upon successful delivery.

Customers are responsible for ensuring that the delivery address provided is accurate.

8. Returns & Order Errors

Due to the nature of wholesale trading, Night Zone does not accept returns for:

• Change of mind
• Incorrect ordering by the customer
• Unsold stock
• Customer preference where the goods supplied match the order

Returns or replacements will only be authorised where:

• Night Zone has supplied the incorrect product.
• Goods have been damaged during transit.
• A genuine manufacturing fault has been confirmed.

Any shortages, damaged goods or incorrect items must be reported within 48 hours of delivery.

Photographic evidence may be required before a claim can be assessed.

Night Zone reserves the right to inspect returned goods before approving a replacement or refund.

9. Product Information

Whilst every effort is made to ensure that product descriptions, specifications and images are accurate, slight variations in colour, packaging or product design may occur due to manufacturing improvements, photography or screen settings.

Night Zone reserves the right to update product specifications without prior notice.

10. Intellectual Property

All Night Zone logos, product images, product descriptions, graphics and marketing materials remain the property of Night Zone.

Approved wholesale customers may use authorised Night Zone content solely for the purpose of promoting and selling genuine Night Zone products.

Content must not be altered in a misleading manner or used for any unlawful purpose.

11. Limitation of Liability

Night Zone shall not be liable for any indirect, consequential or business losses arising from the purchase, resale or use of our products.

Our total liability in relation to any claim shall not exceed the value of the goods supplied under the relevant order.

Nothing within these Terms & Conditions limits any statutory rights that cannot legally be excluded under applicable law.

12. Amendments

Night Zone reserves the right to amend these Wholesale Terms & Conditions at any time without prior notice.

The latest version will always be published on the Night Zone website.

13. Contact Us

If you have any questions regarding your wholesale account or these Terms & Conditions, please contact our Trade Support team using the contact information available on our website.